Privacy Policy

Privacy Policy for RELKO

At RELKO, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

  • Personal details (name, email, shipping/billing address) when you place an order

  • Payment information (processed securely by Squarespace/Stripe/PayPal — we do not store credit card numbers).

  • Website usage data (cookies, analytics).

How We Use Your Information

  • To process and deliver your orders.

  • To communicate with you about your purchase, updates, or promotions (if you opt-in).

  • To improve our website and services.

Sharing of Information
We only share your information with trusted partners (payment processors, shipping companies).
We do not sell your data.

Cookies
We use cookies for site functionality and analytics. You can disable cookies in your browser, but some features may not work.

Your Rights
Depending on your location, you may request access, correction, or deletion of your data. Contact us at relko.radio@gmail.com

Terms & Conditions

Terms & Conditions for RELKO

By using our website, you agree to the following:

Orders & Payments

  • All prices are listed in Euro.

  • Payments are processed securely through Squarespace/Stripe/PayPal.

Shipping & Delivery

  • We ship to Spain and the rest of the EU (+UK).

  • Estimated delivery times: [3–5 business days domestic, 7–14 international].

  • Shipping costs are calculated at checkout.

Returns & Exchanges

  • Returns accepted within 5 days of delivery.

  • Items must be unused, unworn, and in original packaging.

  • Customers are responsible for return shipping unless the item is defective.

Liability

We are not responsible for delays outside our control (e.g., customs, postal delays).

Intellectual Property

All images, designs, and content on this site belong to RELKO. Unauthorized use is prohibited.

Shipping & Returns Policy

Shipping

Orders are processed within 5 business days.

  • You will receive a tracking number once your order ships.

  • International orders may be subject to customs duties or taxes, which are the buyer’s responsibility.

Returns

  • To initiate a return, contact us at relko.radio@gmail.com

  • Returns must be made within 5 days of delivery.

  • Refunds will be issued to the original payment method within 7 business days of receiving the returned item.

Imprint / Business Info

RELKO
Instagram contact: @relkoxx
Contact Email: relko.radio@gmail.com